Network activation: a partnership firing on all cylinders!
How do you create a lasting collaboration between a leading merchant and a communication agency?
The leading banner nationwide in the timber-panels-joinery distribution market, DISPANO – a subsidiary of the Saint-Gobain Distribution Bâtiment France group – offers professionals and private individuals alike a complete, diverse range.
For nearly 15 years now, it has trusted Convergence with the activation of its network. A constructive working partnership !
BrandDISPANO (Groupe Saint-Gobain)
SectorConstruction – building – housing
BusinessBuilders' merchant specialising in timber and panels
Website dispano.fr
Challenges
Energising the network in the service of the timber-panels-joinery pros
Every year since 2010, the banner has called on Convergence to deliver its flagship document: a catalogue presenting its entire Déco offering. But that's not all!
The leading banner also entrusts the agency with the communications for its network activation. A comprehensive support mission that keeps growing richer with the experience and feedback of the years gone by.
Supporting a brand year after year means becoming a partner it can lean on with confidence.
That is why, at Convergence, we build lasting growth with our clients by making their brands more influential and answering the different needs that mark their evolution. The proof: for over 15 years we have stood alongside DISPANO to:
- Advise on the network's brand strategy
- Design and produce its 360° communication tools
- Roll out in-store activation programmes: trade marketing, events, videos, digital, media…
- Devise and implement operational mechanisms targeting different objectives: awareness, branch traffic, customer acquisition and retention
A lasting partnership has taken root between the banner and Convergence. Trust and understanding based on strong values: transparency and a commitment to results
Le retour d’expérience de Véronique Giraudeau, directrice de clientèle
- Sharing the same #CULTUREPROS: a strong passion for the construction and housing sector
- Understanding the evolution of customer journeys and user behaviours, professional and private alike: omnichannel approach, uberisation, digitalisation, customer experience...
- Placing brand consulting and strategy at the heart of the thinking
- "Thinking agile" by developing an optimal methodology and mobilising a dedicated project team
- Ensuring a relevant resource strategy with a firmly long-term vision
- Keeping watch on technological innovations: BIM, automated layout, PIM, big data, social media…
Results
A specialist merchant that strengthens its expertise with the timber and panels pros
Our finest collaborations, told by the people who know them best
A responsive, available and highly rigorous team, with solid expertise in the construction sector and consistently sound advice. Their creative approach gave our catalogue a real boost. A big thank you to the whole Convergence team for their commitment and the quality of this great collaboration.
Lauren C. Publishing Manager
Convergence has supported us for 5 years, on one-off projects as much as on more strategic challenges. Their knowledge of the sector, of our clients and of our challenges is genuine added value, and our collaboration grows richer project after project.
Aurélie B. Client Marketing and Communications Manager
A great day-to-day collaboration: the team immediately understood the PUM universe, while bringing innovative ideas to the table. Special thanks to Véronique for the quality of our exchanges and her responsiveness, which make projects smooth and efficient.
Lea C. Commercial Communications Officer
Beyond the support we receive throughout a project, what is particularly valuable when working with Convergence is the upstream phase: they take the time to analyse the environment and the target audiences, and to take a step back. That is very important for our strategic projects!
Nicolas B. Client Marketing and Training Manager
Since I arrived in the construction sector, working with Convergence has been a real asset. Their understanding of the market and its customers, their creativity and the quality of their support bring genuine added value to our campaigns. A trusted partner who is a pleasure to work with.
Valentine G. Marketing Manager
Convergence stands out for its agile, professional support, offering excellent expertise across all of our launch projects. Strategies are tailor-made to our objectives and communication is always transparent!
Juliette T. Communications Manager
In CONVERGENCE we found much more than a marketing agency: a true strategic partner, able to understand our challenges, take ownership of our objectives and turn them into impactful campaigns, always delivered with professionalism, creativity and positive energy.
Nadine C. & Marion C. Marketing and Communications Officers
Convergence imagined and delivered the tools best suited to the launch of our Elixair range, thanks to their knowledge of our sector, the quality of their work and their ability to push our thinking ever further. A true partnership of equals where we challenge each other to keep improving!
Katerina V. Global Communication Manager Pam Building
Thank you for your support — a successful campaign on every level, with KPIs that put a big smile on our faces 🤩
Anaïs G. Digital Specialist
Working with Convergence means being able to put yourself in the hands of an enthusiastic, efficient team that understands our business challenges perfectly. Thank you for bringing our projects to life.
Alizée E. B2B2C Marketing Project Manager
Convergence's specialisation makes all the difference! I particularly appreciate their responsiveness, their ability to listen and the thinking they bring to our projects. Their strategic and operational support makes for a valuable, effective collaboration.
Virginie Q. Operational Marketing & Communications Manager
Attentiveness, responsiveness, expertise and creativity are the words that best sum up our collaboration with Convergence. The agency has supported JELD-WEN in developing the brand for several years and has created a genuine campaign tone that quickly became the brand's signature.
Anne R. Marketing and Communications Manager
Convergence has been able to adapt to our organisation and has become a genuine day-to-day support as a hyper-specialist in communication for the construction industry.
Maxime B. Communications, Marketing and Specification Manager
When the time came to unveil our new brand platform, Convergence found just the right words to create a clear, impactful identity for us. Clients and employees alike embraced it immediately.
Priscille T. Operational Marketing Manager
Thanks to Convergence's expertise in the construction sector, we were able to move forward much faster, developing tools perfectly suited to the specific needs of our B2B audience.
Rami J. Marketing and Communications Director
The Convergence teams supported us in defining and structuring our new range. They helped us design a universe, messages and tools perfectly suited to our target audience, to convey the key information clearly and powerfully.
Alexandre P. Product, Communications and Digital Manager
Working with Convergence makes a real difference on the various topics that concern us as a construction manufacturer. We don't need to train them — they already know the market.
Stefen W. Communications Officer
Convergence provides us with high-quality support, delivered by a responsive and fully committed team. Their excellent understanding of our challenges and specific needs, combined with their creativity and ability to deliver, is a real asset.
Eugénie C. Communications Manager
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