The far-reaching transformation of the construction sector now puts tradespeople at the forefront of marketing activity: they have become a highly strategic audience, enabling manufacturers to win significant market share. The goal: to become the brand of choice. But be warned — to make tradespeople your best allies, you will need to meet their expectations and help them tackle their many challenges!
To build brand preference among tradespeople, the future lies in ever-stronger relationships that create connection and closeness. Specialising in the construction and housing markets, we help you build a virtuous, winning relationship with construction tradespeople.
Construction manufacturers: go from "supplier" to "partner" in the success of the worksite
Purchasing habits and product reflexes die hard in the construction sector! So how do you win tradespeople over from a competitor brand to your solutions? Manufacturers are now embracing a reality that is changing their approach to communication: yes, tradespeople can act as specifiers with their distributor, but above all with their own customers!
By making their day-to-day easier, saving them time and money, and enabling them to showcase their expertise: you position yourself as a "partner" rather than just a "supplier".
By providing them with useful, practical information, you turn tradespeople into professionals committed to working alongside you. They become genuine ambassadors for your brand.
With private customers now better informed than ever, tradespeople need a sales pitch of their own! Manufacturers play an essential role in supporting new, more competitive sales models.
Promotions, competitions, games: the same commercial mechanics are often recycled year after year. To restore value to your products, win customers over and build brand preference, you need to think about evolving your marketing activities towards greater value, connection and meaning.
The tradesperson's customer journey is resolutely omnichannel, with numerous touchpoints depending on the stage of their project. Manufacturers therefore need to think "phygital": digital activities must be paired with physical levers that allow the brand to establish a local presence, as close as possible to the pros.
- Defining your target audiences and the challenges: customer insight is at the heart of our expertise. We help you clarify the needs and expectations of your target audiences so you can address them with communication that makes sense.
- Creating proof-based messaging: we craft concrete communications that align the added value of your solutions with the real needs of tradespeople.
- Designing and producing genuinely useful 360° tools: we create and roll out communication materials and content (emailing, sales pitches, point-of-sale displays, content, social media, catalogues and more) to build engagement with the pros.
- Building and deploying an impactful, distinctive communication strategy: we design and activate tactical operational campaigns that help you achieve your brand or commercial objectives across a range of touchpoints (print, in-store, digital, social media, influencer marketing, events, media, etc.).
Our agency addresses every challenge faced by brands in the building and construction sector
Launching a product, range or service
Building preference among tradespeople
Inspiring and guiding specifiers
Building a strong and distinctive brand
Energising your distribution networks (builders' merchants, DIY superstores)
Growing your business through operational marketing
Designing high-impact communication campaigns
Creating targeted content and communication materials
How can you raise your profile among construction tradespeople?
Claire Jumeau, project manager at Convergence