Case study

How to launch a sustainable range and support change without causing disruption?

Presenting a range transition to professionals, providing reassurance on quality and showcasing new commitments

Launching the new sustainable range enaé

In response to the construction industry's growing expectations around sustainability, Weber Saint-Gobain took the initiative to evolve its eco range into enaé, a new family of products that is more environmentally friendly. 

The challenge of this launch was to reassure the various target audiences – tradespeople, specifiers, builders' merchants – that this transition sacrificed none of the brand's renowned product quality, while presenting the new sustainability benefits to them in a concrete, quantified way.

BrandWeber Saint-Gobain

SectorBuilding – construction

BusinessFinishing works

Website fr.weber

A clear concept: “Ça change rien, mais ça change tout !”

To meet this challenge and launch the new enaé range, we developed a communication concept that sticks in the mind: “Ça change rien, mais ça change tout !”

This approach was designed to balance two key messages:

1. Reassuring on continuity

Product performance remains identical, with the same level of quality, reliability and safety.

2. Spotlighting the improvements

Using quantified data, we highlighted the new sustainability commitments built into every product in the enaé range.

A clear, impactful communication plan to support change

1. Identity and graphic system

We designed a simple visual, based on a “What doesn't change / What changes” dichotomy, so that every professional could understand at a glance the changes made to the range and the concrete proof points (reduced carbon footprint, use of recycled materials, etc.). 

This system highlights the continuity of performance while detailing, in quantified terms, the improved sustainability credentials of each product.

2. Targeted communication for the Webercol Flex product

Webercol Flex, one of the brand's best-sellers, is strategically important for Weber Saint-Gobain. To meet builders' merchants' expectations without unsettling their tradespeople customers, we developed dedicated communications, built around sales support tools, to explain the new features of enaé clearly and transparently while answering the key questions. 

The objective: helping builders' merchants explain the transition.

3. Roll-out plan

We developed a multichannel communication strategy, with materials tailored to internal and external sales audiences. The whole set-up is designed to ensure rapid adoption of the new range by every player in the market. 

The action plan is notably supported by a point-of-sale programme (posters, totems, shelf stoppers, memo pads and more)

RESULTS

Why is this project unique?

With this clear, impactful transition campaign, we aim to embed the enaé range smoothly into the habits of tradespeople and distributors, while raising the visibility of Weber Saint-Gobain's commitments to more sustainable construction.

The launch of the enaé range shows how well-designed communication can support change without disrupting habits. By providing reassurance on continuity while showcasing responsible innovation, we succeeded in turning this transition into an opportunity to strengthen the brand's image with its customers and partners.

Would you like to find out more about how we can support your transition and sustainability projects? 

Contact us!

Our finest collaborations, told by the people who know them best

A great day-to-day collaboration: the team immediately understood the PUM universe, while bringing innovative ideas to the table. Special thanks to Véronique for the quality of our exchanges and her responsiveness, which make projects smooth and efficient.

Lea C.

Lea C. Commercial Communications Officer

Lea C.

A responsive, available and highly rigorous team, with solid expertise in the construction sector and consistently sound advice. Their creative approach gave our catalogue a real boost. A big thank you to the whole Convergence team for their commitment and the quality of this great collaboration.

Lauren C.

Lauren C. Publishing Manager

Lauren C.

Thanks to Convergence's expertise in the construction sector, we were able to move forward much faster, developing tools perfectly suited to the specific needs of our B2B audience.

Rami J.

Rami J. Marketing and Communications Director

Rami J.

Convergence stands out for its agile, professional support, offering excellent expertise across all of our launch projects. Strategies are tailor-made to our objectives and communication is always transparent!

Juliette T.

Juliette T. Communications Manager

Juliette T.

Beyond the support we receive throughout a project, what is particularly valuable when working with Convergence is the upstream phase: they take the time to analyse the environment and the target audiences, and to take a step back. That is very important for our strategic projects!

Nicolas B.

Nicolas B. Client Marketing and Training Manager

Nicolas B.

The Convergence teams supported us in defining and structuring our new range. They helped us design a universe, messages and tools perfectly suited to our target audience, to convey the key information clearly and powerfully.

Alexandre P.

Alexandre P. Product, Communications and Digital Manager

Alexandre P.

Convergence's specialisation makes all the difference! I particularly appreciate their responsiveness, their ability to listen and the thinking they bring to our projects. Their strategic and operational support makes for a valuable, effective collaboration.

Virginie Q.

Virginie Q. Operational Marketing & Communications Manager

Virginie Q.

Working with Convergence means being able to put yourself in the hands of an enthusiastic, efficient team that understands our business challenges perfectly. Thank you for bringing our projects to life.

Alizée E.

Alizée E. B2B2C Marketing Project Manager

Alizée E.

In CONVERGENCE we found much more than a marketing agency: a true strategic partner, able to understand our challenges, take ownership of our objectives and turn them into impactful campaigns, always delivered with professionalism, creativity and positive energy.

Nadine C. & Marion C.

Nadine C. & Marion C. Marketing and Communications Officers

Nadine C. & Marion C.

When the time came to unveil our new brand platform, Convergence found just the right words to create a clear, impactful identity for us. Clients and employees alike embraced it immediately.

Priscille T.

Priscille T. Operational Marketing Manager

Priscille T.

Thank you for your support — a successful campaign on every level, with KPIs that put a big smile on our faces 🤩

Anaïs G.

Anaïs G. Digital Specialist

Anaïs G.

Convergence imagined and delivered the tools best suited to the launch of our Elixair range, thanks to their knowledge of our sector, the quality of their work and their ability to push our thinking ever further. A true partnership of equals where we challenge each other to keep improving!

Katerina V.

Katerina V. Global Communication Manager Pam Building

Katerina V.

Attentiveness, responsiveness, expertise and creativity are the words that best sum up our collaboration with Convergence. The agency has supported JELD-WEN in developing the brand for several years and has created a genuine campaign tone that quickly became the brand's signature.

Anne R.

Anne R. Marketing and Communications Manager

Anne R.

Since I arrived in the construction sector, working with Convergence has been a real asset. Their understanding of the market and its customers, their creativity and the quality of their support bring genuine added value to our campaigns. A trusted partner who is a pleasure to work with.

Valentine G.

Valentine G. Marketing Manager

Valentine G.

Convergence provides us with high-quality support, delivered by a responsive and fully committed team. Their excellent understanding of our challenges and specific needs, combined with their creativity and ability to deliver, is a real asset.

Eugénie C.

Eugénie C. Communications Manager

Eugénie C.

Convergence has supported us for 5 years, on one-off projects as much as on more strategic challenges. Their knowledge of the sector, of our clients and of our challenges is genuine added value, and our collaboration grows richer project after project.

Aurélie B.

Aurélie B. Client Marketing and Communications Manager

Aurélie B.

Working with Convergence makes a real difference on the various topics that concern us as a construction manufacturer. We don't need to train them — they already know the market.

Stefen W.

Stefen W. Communications Officer

Stefen W.

Convergence has been able to adapt to our organisation and has become a genuine day-to-day support as a hyper-specialist in communication for the construction industry.

Maxime B.

Maxime B. Communications, Marketing and Specification Manager

Maxime B.

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